Northumberland County Cuts Admin Effort by 50%

"We have saved both time and money since implementing eSolutions' Bids & Tenders product. The process is clean, transparent, and captured in a centralized database for future reference and reporting. The ability to automate our communications with vendors, yet personalize them too, has saved us tremendous time and effort and we are experiencing more bids and tenders hits on our website than ever before." -- Carl Bonitto, Purchasing Manager, Northumberland County

Like most municipalities, Northumberland County's process for handling bids and tenders was primarily manual and time-consuming. They desired a more transparent process for potential vendors to seamlessly view and access bid opportunities, and one that would assist County staff with managing the administration of documents and continual communication with vendors.  

The Challenges

• Multiple bids and tenders documents and vendor communications handled manually daily
• RFTs, RFPs and RFQs must be advertised in multiple places for transparency
• Large vendor database made finding specific suppliers and notifying them of bid opportunities difficult
• Notifications, status changes and bid closings handled manually taking considerable time and effort
• Award and regret letters typed individually and sent by mail to multiple vendors on a continual basis

The Solution
Automated Process Reduced Time Spent by 50% and Increases the Number of Bids Viewed by 25%

The County of Northumberland partnered with eSolutions to implement an efficient method for managing and providing self-services of their Bids & Tenders documents. Northumberland County can now: 

• Allow potential vendors to easily view and filter bids and tender information on their website
• On the administrative side, search and filter vendor information by selected categories
• Notify registered proponents of new bid opportunities, addendums, and contract awards automatically
• Close bid documents on their website automatically
• Personalize award and regret letters instantly from a selection of generic templates
• Generate reports to view who is monitoring and bidding on the opportunities listed on their website
• Manage a centralized vendors list for future bidding opportunities and quotation purposes

View eSolutions' Bids &Tenders online demo >

"Since implementing eSolutions' Bids & Tenders product, we've seen an increase in the number of proponents registering for bid documents. This is a result of more effective advertising, having a better link to suppliers and enhanced communication. Administrative tasks have been reduced by half allowing us more time for future quotations and analysis of our vendor activity." -- Carl Bonitto, Purchasing Manager, Northumberland County