Product Support from eSolutions to meet all your needs
Our eSolutions technical support team is ready to answer your questions on your deployed software packages. The team provides end-to-end support and training on all of our software packages to ensure that you manage your goals in depth and on time.
The standard support hours for the team are Monday - Friday 8:00 AM to 5:30 PM (EST)* .
*Note that we provide additional support capabilities for clients within specific support and maintenance agreements.
Support Contact Information
Click for Email Support
or Phone: 519-884-2476
Toll Free: 1-866-691-5528
Data Centre Contact
Office-Hours Data Centre Access (8:00am to 5:00pm)
Call 519-884-2476 (Toll Free: 1-866-691-5528)
After-Hours Data Centre Access (5:00pm to 8:00am)
Toll Free: 1-866-482-6570
Emergency Contact Information
In the unlikely event that your application or service is unavailable or performance is severely impaired, telephone 1-866-691-5528.
If your call is not answered immediately, leave a message and we will get back to you within the hour.
For more information about the Data Centre please visit eSolutions Data Fortress Contact Information