For professional development, certifications or systems training, eSolutions has the answers to your questions and your needs
eSolutions offers Certified Teachers and Trainers for all of our products and services. We also offer training to facilitate the continued learning or application implementations for your staff. Additionally, in conjunction with our parent company - Conestoga-Rovers & Associates - our team of professional trainers can offer training on safety compliancy, standards maintenance and more; each course specifically targeted for its audience and certified by governing bodies such as OHSA and OSHA.
eSolutions also provides systems and user instruction to the majority of our clients on a regular basis; including courses and training sessions aimed specifically at municipal sector clients. This instruction is provided on a train-the-trainer and train-the-contributor basis and includes the deployment and use of our web-based software systems such as:
- i:Create
- i:Communicate
- i:Learn
- i:Manage
- Corollary modules such as events calendars, business directories and custom applications
In many cases we customize the instructional solution to ensure that it fits the needs of each client and that the structure of the training is relational to the structure of the application. For such tasks we offer our Project Coordinators and Training team members who have expertise in the software systems being deployed but have achieved a secondary specialty in training. This instruction generally includes:
- Introduction to the software and its purposes
- Key features and advantages
- Login and user identity creation
- Managing content and data sets
- Archiving content and data sets
- Setting permissions, time-dependent postings
- Organizing resources
- Troubleshooting common errors
- Managing approvals and rejections
Every system requires a different set of content and data processes but our half day and single day training sessions are well constructed on a foundational basis and serve to ensure an approachable and in-touch philosophy.
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