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How meaningful community engagement can build trust and promote dialogue

Thursday, April 23, 2020. 1:30 p.m. - 2:30 p.m. EST

Register for the webinar

It’s happened to everyone. Your staff have done the research, developed a thorough plan for a large project, and readied their plan for approval, only to have it derailed at the last minute because the community isn’t on board.

Getting feedback from your community and stakeholders early in the process can help you anticipate and respond to their concerns, and incorporate their thoughts in your project plan, ultimately getting them on board with the final decision.

This webinar will cover how you can create a culture of open dialogue with citizens and strategies for including them in the process early to set staff up for success.

Learning Objectives:

  1. When to include community engagement in your projects.
  2. How to solicit feedback that is meaningful for the public and useful for staff.
  3. How to drive participation in consultation processes.

Presented by: 

Dani Stock, PhD, Manager, Communications
For over 10 years, Dani has crafted high-quality content and communications strategy across sectors, from non-profits and government to academic research, tech and consumer goods. With a breadth of experience creating compelling stories for audiences and media of all kinds, she contributes a wide range of skills to every project.

Colleen Collins, Communications Specialist
With more than 15 years of experience in municipal communications, Colleen’s strategic insights and passion for delivering high-quality customer service has helped her clients share information and connect with their audiences. 

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