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COVID-19: i:Create Quick Tips

We continue to offer regular support during our normal business hours and strive to bring you uninterrupted service on ongoing projects, in addition to new services and tools to help you through this crisis and recovery. If you have any questions or if you'd like more information on any of our tools and services, please contact us.

How do I add a new page?

You can add new pages to your website from the i:Create Workbench. If you’re on a page in edit mode, you can access the Workbench using the home icon on the top toolbar:

  1. Select the vertical you want to create your new page under from the menu on the left side of the screen
  2. Click the “Add+” button from the toolbar

This will open the Create New Page pop-up box. Click the “Save changes” button when you are finished entering all of the necessary information. Your new page will be added to the Page List in the i:Create Workbench. If you add, delete, rename or copy a page, you’ll need to update the page in Menu Manager as well.

Fill out the Create New Page fields

Enter the name of your page. The File Name and SEO Title will automatically populate based on your page name. All fields marked with an asterisk are required.


If this field is blank, select the appropriate menu vertical or area from the dropdown menu. This should default to the menu vertical that you’re adding the page under.


Select the template that you’d like to use for this page from the dropdown menu. To create a page with Layout Builder, you need to select the “Interior Layout” template, if available.

Description and Social Media Image URL

Enter a brief description (fewer than 155 characters) that summarizes the information on the page. If you want to set a custom image for social media when sharing the page, you can select an image from the File Manager. We recommend an image size of 1200 x 630. If you don’t select an image, i:Create will default to your website logo.

How do I publish a page?

Once you publish a page, its content will be visible to the public. Make sure to edit and save all your changes before publishing. To publish your work from the Page Editor, click the “Publish Page” button located on the Main Toolbar and the Publishing Page pop-up box will open.

Ready to publish?

You’ll need to:

  1. Select the “Publish Immediately” checkbox
  2. Click the “Save changes” button
  3. Close the Publish Page window by clicking the “x” in the top-right corner

Need to unpublish a page?

If you would like to unpublish a page from the Page Editor, click the “Unpublish Page” button on the Main Toolbar.

How do I add a page to the website’s menu?

Now that you’ve created your new page, you should add it to the website’s main menu or “MainNav.” Start by going to Menu Manager in the i:Create Workbench and then follow these instructions.

Locking the menu

Before you can add, delete or move pages in Menu Manager, you need to lock the menu. Select the “Lock” button from the Working Menu toolbar in Menu Manger. By locking the menu, you ensure that no one else can edit the menu at the same time.

Adding a menu item

To add an item to one of your menus, select the “+” icon next to the menu you want to edit (e.g., MainNav). A list of menu options will appear.

Click the area of the menu that you would like to add your page to (e.g., Living Here), then:

  1. Select the “New Menu” button from the Working Menu toolbar
  2. Complete the “Link Text” field by adding the name of the page you’d like to link to, which will autofill as you begin typing
  3. Select the page name from the autofill list
  4. Make sure the checkboxes “In Sitemap,” “Visible” and “Default Link” are selected
  5. Click the “Save” button to add the page to your menu

The Link Text should now be added to the appropriate menu on the left of the screen and you just need to publish your changes to the menu, as set out below.

Publishing your changes to the menu

You will need to publish the menu in order for these changes to appear on your live website. To publish a menu, select the “Publish” button located in the Working Menu toolbar in Menu Manager. Once you’ve published the menu, all changes will appear on the live website.

What’s the best way to cancel Calendar events?

Cancelling an event on your calendar individually—especially if you have recurring events set up for months in the future — is daunting and you want to avoid having to re-create them down the road.

You can make some quick changes and manage your calendar without cancelling each event, such as:

  1. Post a notice that all events are cancelled until further notice
  2. Add a note to the weekly calendar digest that all events are cancelled until further notice
  3. Edit your homepage and landing page event feeds to include links to your calendars instead of the events feed, which will ensure that visitors will receive the notice you posted
  4. Posting a notice above your calendar

From the i:Create Workbench, you’ll need to find your calendar’s parser page. It’s often titled “Calendar” or something similar.

Finding your calendar parser page:

  1. Find the “You are here” line at the top of the i:Create Workbench (You should see something like “Home > Your Organization > General” (please note, in this example  “Your Corporation” will be the name of your organization)
  2. Click on the name of your organization and you should now see “General > Your Organization”
  3. In the search field above the page list, type “Calendar” and click the “Search” button
  4. Click the Calendar page under the page title column in the Page List and it will open for editing

Editing your Calendar parser page

Once you open the page to edit, you will see the message: “for Calendar – do not edit or delete”. Don’t worry, you can still edit the page if you follow these next steps:

  1. Click the editable area (i.e., where it says “do not edit or delete”) to open the editor
  2. Click on HTML in the editor
  3. Place your cursor at the beginning of the text in the HTML editor and press your “Enter” key to give yourself some room to type
  4. Type some placeholder text, such as “Write message here”
  5. Select the Update button at the bottom of the HTML window.

Add your notice message

You can now edit and format the text freely using the i:Create toolbar. Select and change your placeholder text and type the details of your notice. You can add in hyperlinks and buttons as well. To draw attention to your notice, consider applying an emphasis style to it, if available.


When editing the page, be careful that you do not change or remove the “do not edit or delete” line of text.

Ready to publish?

Save the page and publish it. Your message should now appear at the top of all your calendar pages.

How do I post a website alert/use the alert banner?

You can add a pop-up alert that appears when a visitor arrives on your website. How you create an alert will depend on your version of i:Create.

News Manager V3

If your website was launched after May 2019, you’re likely using New Manager V3, but you can check by looking under the “More +” option in the i:Create Workbench.

Adding an alert with V3:

  1. Click Page List
  2. Select News from the menu on the left-hand side
  3. Create a new page and select the Template “Alerts” from the dropdown list

After that, you can edit and publish the page as if it was a normal page. Once published, it will appear as a pop-up alert/banner. We recommend that you keep all alerts on one page instead of creating multiple alert pages. You can unpublish the page to remove it later on.

News Manager V2

If you’re using News Manager V2, you can add an alert by opening News Manager directly from the “More +” menu in the i:Create Workbench.

From there:

  1. Click the “Add News Item…” button
  2. Select the News Feed “Alert”
  3. Choose one colour for the pop-up alert
  4. Write the content that you’d like to appear inside of the text editor
  5. Publish the alert by setting the Posted Date and then clicking the “Add” button

Please note

Your alert may take up to 15 minutes to appear after you add it to News Manager. You can remove the alert by deleting the news item from News Manager later on.

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