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How can we help?

Questions about using an eSolutions product? Our technical support team is here to help. eSolutionsGroup is committed to seeing our clients succeed, from initial training through ongoing support for all eSolutions products. 

Contact us Monday to Friday, 8:00 a.m. to 5:30 p.m. (EST).

If email is easier, look for a reply within the next business day.

Click for Email Support  |  T. 519.884.2476  |  TF. 1.866.691.5528


Data Fortress access

To maintain the highest levels of privacy and security, access to the eSolutionsGroup Data Fortress facility is by escort only. Experienced system and network administrators are on call 24/7 to provide technical assistance when necessary.

Our regular business hours are Monday to Friday, 8:00 a.m. to 5:00 p.m. (EST). 

After regular business hours, if your call is not answered immediately, leave a detailed message with your company name, your full name, your phone number, the approximate time, and the reason you are calling. We will get back to you within the hour.

Data Centre Access (24/7)

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