Introducing Citizen Portal - an all-new way to connect with your citizens

Waterloo, ON (March 30, 2021) - eSolutionsGroup, a GHD company, is excited to launch the all-new Citizen Portal. This product provides municipalities with a new way to engage their residents, creating an online experience today’s citizens demand.

Citizen Portal gives municipalities the flexibility to move services into a one-stop, personalized and intuitive dashboard. The portal provides citizens a single access point to information and service transactions with their city or town. By connecting with third party systems, Citizen Portal can centralize everything – from property tax or utility information, to program registration - making it easy for residents to access their city services without logging into multiple applications.

 “Citizen Portal truly is a revolutionary way for cities, towns and municipalities to connect with their citizens.”
Ali Carden
Ali Carden
Global Practice Director

Citizen Portal enhances municipal services by giving residents 24/7 digital access to information and statistics. Best of all, citizens will have a personalized experience, where each citizen's single sign-on dashboard will reflect their own interests and provide individual and geolocated neighbourhood information. For example, the City of Kitchener, Ontario developed MyKitchener, powered by Citizen Portal, to change the way citizens interact with their local government and city services. From the comfort of their own home, residents will be able to access everything the municipality has to offer in a fast, secure, and personalized manner.

For more information, visit Citizen Portal or contact us to learn more.

About eSolutionsGroup

Established in 1999, eSolutionsGroup is a leading provider of barrier-free websites, mobile applications, communications and digital citizen services that enables public sector clients across North America better connect with their communities. Learn more at